Hi dear, we have noticed that you are not satisfied with our products. We apologize for this. First of all, we would like to clarify that the issue you mentioned is not the norm for our products. We are always committed to providing our customers with the highest quality products and services, and we are deeply sorry for this issue. We take your feedback very seriously and have started to investigate the specific cause. We will work closely with the relevant authorities to ensure that the issue is resolved in a timely manner to prevent similar situations from happening again. At the same time, we sincerely invite you to try our products or services again. If you are willing, we are willing to provide you with a special experience opportunity to let you feel our professionalism and intentions again. Thank you again for your feedback, your opinion is very important to us. We hope that through continuous improvement and efforts, can win your trust and satisfaction.